Medical equipment down time has economic implications, in most instances due to lost revenue.  In attention to teh equipment can mean inaccurate diagnoses, which can also have adverse economic implications due to legal actions.  Equipment down time is directly proportional to the experience, competence, intelligence and decisiveness of teh service engineer who repairs the equipment, in addition to the subscribed maintenance schedule and proper record keeping, assuming all else remains the same.  SMC, in offering quality service to your institution, will provide the best engineering talent available.

A large in-house inventory of spare parts and a full library of technical manuals an schematics back our technical staff.  SMC personnel will not allow their ego to get in the way and prevent them from expediting repairs by utilizing outside personnel if required.